Shipping Policy

Shipping Policy

1. Order Processing Time

All orders will be processed within 1–3 business days (Monday to Friday, excluding weekends and official holidays). We do not ship orders on Saturdays, Sundays, or public holidays. Any orders placed during peak holiday seasons may have an extra 2–3 business days processing delay, and we will notify customers via registered email in advance.

2. Shipping Regions & Delivery Time

We only ship to the United States at present, and we do not deliver to PO boxes, military addresses, Alaska, and Hawaii.
  • Standard Shipping: Flat rate $4.99, estimated delivery 5–8 business days after shipment
  • Free Standard Shipping: Orders over $79 qualify for free standard shipping, same delivery time 5–8 business days
  • Expedited Shipping: Flat rate $12.99, estimated delivery 2–4 business days after shipment

3. Customs, Tariffs & Import Fees

All shipments to the US adopt DDP delivery terms. All customs duties, VAT, import clearance fees are borne by our store, customers will not bear any extra tax or customs charges upon receiving packages. No hidden logistics fees will be added at checkout.

4. Shipment Tracking & Delay Solution

Once your order is dispatched, we will send a tracking number to your email. You can track real-time logistics status on our website.

If delivery is delayed for more than 10 business days due to logistics loss, warehouse stock shortage or carrier reasons, customers can contact our support team for full refund or free reshipment without extra cost.

5. Shipping Liability

We are not responsible for delivery delays caused by natural disasters, carrier strikes, customs inspection, or incorrect shipping addresses provided by customers. Customers must provide complete and accurate recipient information at checkout.